This privacy policy sets out how The Hills Agency Ltd uses and protects any information that you give The Hills Agency Ltd when you use this website. The Hills Agency Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Hills Agency Ltd may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 20/10/19.


What we collect:

We may collect the following information:

  • Name

  • Contact information including email address, address and telephone number

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to your application or registration with The Hills Agency Ltd

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service for the recruitment services for which Hills Agency Ltd exists, and in particular for the following reasons:

  • Internal record keeping.

  • To improve our service to you.

  • To periodically contact you with regard to the services for which you have registered.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will never share this information with any third party unless you have expressly given us permission.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow our web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences. This is particularly relevant to the job search function on our website.

We also use Google Analytics to analyse the use of our website and to identify which pages are being used. Again this information is gathered by means of cookies. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. This information relating to our website is used to create reports about the use of our website. Google's privacy policy is available at:

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the website.

Website registration:

If you choose to register online for the services offered by The Hills Agency Ltd., personal details submitted will automatically be emailed to us and on receipt those details will be manually added to our internal office database. This database is securely protected by encryption and will only be accessed by employees of The Hills Agency for the purposes of recruitment.

  • Candidates who register for jobs on the website, agree to our storing their personal data, and at the interview stage, the sharing of their name and telephone number with future employers. If the candidate gets and accepts a job offer the future employer will receive all the personal data the candidate has submitted for their job application.

    We will keep a copy of all candidate's personal submitted data for a maximum of 10 years, after which time we will delete that data. If we place a candidate we will keep that data indefinitely, or until we are notified by the candidate that they have left that employment. If you wish us to delete that data earlier please notify us either in person, writing or by email, information for which can be found in the section 'Controlling your personal information', below.

  • Clients, who register for our services on the website, agree to our storing their personal data, and at the interview stage, the sharing of their name and address with their potentially future child carer. Should the client agree to employing a candidate then that candidate will receive all the data the client has submitted to engage The Hills Agency services.

    If a client enquiry doesn't result in the employment of a candidate, we delete all their personal data after 6 months, apart from a copy of the letter we mail to the client at the start of the engagement of our services - which typically only includes their name and address.

    If we place a candidate with a client we will keep a copy of all that client's personal submitted data indefinitely, or until we are notified by the client that they no longer employ the use of a candidate supplied by The Hills Agency Ltd. If you are not happy with this process please notify us either in person, writing or by email, information for which can be found in the section 'Controlling your personal information', below.

Email newsletter:

If you choose to receive our email newsletter, the name and email address you submit to us will be sent to PrivateEmail who provide us with email marketing services. Private Email is a third party data processor so your name and email address you submit with regard to the newsletter will not be stored within the The Hills Agency Ltd. website’s own database or in any of our internal computer systems.

Your email address will remain within PrivateEmail database for as long as we continue to use PrivateEmail services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal by emailing us at When requesting removal via email, please send your name and email address to us using the email account that has been used to subscribe to the mailing list.

Whilst your email address remains within the PrivateEmail database, you will receive periodic emailed newsletters from us.

Links to other websites:

Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or its content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as these are not governed by this privacy statement. If your privacy is a concern, you should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information, you may change your mind at any time by writing to us, at the address listed below, or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998 and the EU General Data Protection Regulation 2018 (GDPR).  If you would like a copy of the information held on you please write to The Hills Agency Ltd., 133 Lovelace Drive, Pyrford GU22 8RZ. If you believe that any information we are holding on you is incorrect, incomplete, or you wish for that personal data to be deleted please write to or email us as soon as possible, at the above address. We will respond to such requests as promptly as  possible, however please note that deleting your personal data will mean we may not be able to provide you with the full range of The HillsAgency Ltd. services for which you have previously registered.